FAQ

Each package includes a 2-HOUR window for booth set up. In some cases we may be able to set up in as fast as an hour if the window is shorter or it needs to be done during a room flip.

We can provide our video booths outdoors. We will need access to a suitable power outlet and a level surface to set up everything. Additionally, we will need protection from the elements (rain, heat, etc.) and can provide a tent for an additional charge if needed. This is to protect us from rain damage or the chance of our gear overheating!

Generally we ask for a 12 foot x 12 foot area with at least 8 feet of clearance above. Please contact us for details.

You will received only one (1) custom overlay that you will approve for your event.

Yes! We will provide a link to a web gallery of all of the videos captured within 3 business days of the event so you can download and share with whoever you please.

Yes, A non- refundable deposit of half of the balance is due once you book your event if it is booked two (2) weeks or more ahead of your event date. Your balance due one (1) before your due date. Your full balance is due at the time of booking if you book LESS than two (2) weeks out — No Exception. If you cancel your rental within 7 days you will get half refunded.

Yes, each package includes prop hand signs to match your event type or theme.

The 360 booth videos will generally be 20 seconds long. This is to help with transmission speeds when users send via text or email.

Yes, you must have someone of the age of 18 or older at the location to greet us and to show us where to set up.

360 videos can be sent to users via — airdrop (iPhone users), text, or email following the completion of a session.

Absolutely not! Each package includes attendants who will set up, operate and remove the booth following the completion of the service window. So sit back and enjoy your 360 Experience.